Reception Manager

KapitalHR is looking for one of its clients from hospitality, a 4 star hotel from Sinaia, an experienced and customer oriented Reception Manager.

Main tasks:

To ensure that clients are received in an excellent and professional manner and that all reception areas operate a high quality service at all times.

To supervise the professional greeting of clients and visitors, to the highest standards.

To manage room reservations ensuring that the bookings team are processing all enquiries accurately.

Recruitment, induction and training of receptionists and meeting room co-ordinator.

Appraisals and performance management of staff, including monthly meetings.

Leading, monitoring, motivating and inspiring the team; providing guidance and support.

Review of existing standards&procedures while implementing new best practices to ensure a seamless delivery of Front of House Service.

On-going development of skills and knowledge for the front office team.

Produce, manage and operate the reception rota, checking future planned absences, planning cover and ensuring overtime is provided when necessary.

Manage the implementation for any change or upgrade in software systems.

Supervise the co-ordination of VIP Functions and events.

If interested, please send your CV at oana.stefanescu@kapitalhr.com

Chief Operational Officer

KapitalHR is currently seeking for one of its clients from hospitality industry, a chain of hotels in full business extension, a passionate leader eager to take over the responsibilities of COO (Chief Operational Officer) for a hotel located in Bucharest’s neighborhoods.

Works closely and liaise directly with the Managing Director to position the chain of hotels as a successful hotels company.

Accountable for meeting expectations from guests, staff, media and investors.

Ensures there is a balance between financial performances and maintaining exceptional standards.

Plans, directs and assists the Managing Director to control the business, ensuring all relevant areas meet all operational, financial and strategic objectives and standards of quality and efficiency.

Identifies devises, formulates, communicates, validates and implements policies and procedures for the organization that will continually improve the overall performance of the teams and the business.

Leads, motivates, supports and develops a strong management team who in turn become a team instilled with a great sense of pride and purpose.

Takes ownership of the business, drives from the front in an exemplary fashion.
Achieves budgeted financial and strategic objectives.

Ensures operational excellence through implementation of processes and technologies.

Meets the targets contained in the business plan.

Manages on-going performance of the business.

Creates, develops and implements policies and procedures for the organization that will continually improve the overall operation and ability to deliver outstanding standards.

Represents the business as appropriate in its relationships with major customers, suppliers, competitors, government agencies, professional societies, the local community and similar groups.

Provides guidance and support to the properties’ general managers and other team members, with strong attention to detail and focus on delivering outstanding guest experience.

We are looking forward to receiving your applications at oana.stefanescu@kapitalhr.com

Expert in International Business Travel Support – Timisoara

KapitalHR is currently looking in Timisoara for an Expert in International Business Travel Support

Tasks to be assigned:

· Securing the compliance for international business trips of the expats

· Steering and controlling of the application process to stay in the home country social security system

· Steering and controlling of local registration obligations in the host country

· Steering and supporting the VISA and work permit process

· Steering and supporting in wage and personal income tax implications

· Analyzing of data and deriving measures

· Communication and correspondence with international travelling employees in German and English language

· Communication and correspondence with social security authorities in German language

· Ordering, steering and collaboration with the deployed service providers

· Steering of the operative invoicing process of the deployed service providers

· Fulfillment of further administrative and special tasks

We are lookng forward to reading your professional presentations at recrutare@kapitalhr.com

Wedding Planner

The coolest job ever!!!

Kapital HR cauta tineri entuziasti si dornici sa-si petreaca aproape intregul an pe cele mai frumoase plaje din Europa, participand si contribuind la organizarea unor nunti de vis, ca si Wedding Planner.

Nu cautam “experienta anterioara”, ci oameni cu entuziasm, abilitati excelente de organizare, comunicare si orientati natural spre solutionarea oricarei provocari. De asemenea, limba engleza trebuie sa fie cunoscuta la un nivel avanzat.

Nu in ultimul rand, ne-ar placea sa stim despre tine ca stii sa te distrezi in timp ce muncesti.
Pentru ca ne intereseaza o relatie pe termen lung si pentru ca nu suntem in sezonul nuntilor, in primele luni, vei oferi consultanta si vei interactiona cu viitorii nostri clienti prin email si telefon. Nunta este un vis frumos, iar tu vei participa la realizarea acestui vis pentru fiecare cuplu.

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