We are looking for an Area Sales  Manager – East European Market, for our client, a worldwide reference in the handling and access platforms. Location of the candidate could be in Timisoara, Brasov, Sibiu, Cluj or Bucharest.

The Area Sales Manager will be responsible for the business growth and expansion of the company business in the region of 5 countries ( Romania, Greece, Cyprus, Malta, Albania). 

Main responsabilities:

• Responsible for managing the existing dealership network and developing new business opportunities
• Building and managing excellent relations between the dealers and the company
• Planning and coordinating the implementation of business plans to each dealer  and penetration of new markets 
• Follow up on market trends and Key account customers
• Analyze the results of the dealers and define actions to maximize the sales in the region and the  profit

• Providing dealer and customer feedback to the company
• Adapting the company brand and improving brand awareness on the local market
• Conducting price and product positioning studies
• Implementing and managing marketing and advertising campaigns on the local market

Profile:

• Minimum 3 years of experience in sales of machinery business or rent of machinery business 
• Educational background in business or engineering 
• Language: fluent english  
• Knowledge in agriculture machines could be a plus
• Previous experience in Eastern European markets will be an asset
• Strong communication skills, autonomous, accountable to deliver results and proactive  
• Willingness to travel 60% of time in allocated countries.

We are looking for an Aftersales Manager – East European Market, for our client, a worldwide reference in the handling and access platforms. Location of the candidate could be in Timisoara, Brasov, Sibiu, Cluj or Bucharest.

Main responsabilities:

1. Dealer management
   • Manage functionally the aftersales contacts of the dealerships based in the area (regular reviews, set up priorities in cooperation with local management, coaches them on service issues …) in accordance with the company’s   objectives
   • Manage the dealers of the area on all service aspects
2. Technical assistance
   • Elaborates technical reports for the Group After Sales department  regarding specific technical issues in order the find solutions and to implement them in accordance to the processes
   • Participates on site to expertise technical issues on the products. Elaborates technical solutions, confirms the works to be done to the dealers/subsidiaries
3. Warranty:
   • Ensures that the company warranty policy is fully implemented in the Region, in line with the processes of the company (parts return, parts waiting for return in the dealership, expertise, …)
   • Processes warranty claims in the delegation limit (technical report, pre-agreement, quote checks, …)
4. Training:
   • Manage training of its area in accordance with the company policy.
   • Participates on site to expertise technical issues on the products. Elaborates technical solutions, confirms the works to be done to the dealers/subsidiaries
5. Marketing  service:
   • Promotes  company services such as maintenance contracts, warranty extension, service offers, Identifies dealer/customer needs.

Profile:

– relevant experience in service/aftersales of machinery business

– previous experience in Eastern European markets will be an asset

– very good technical skills

– knowledge in construction or agriculture machines could be a plus

– graduate a business or engineer university with very good english in speak and write 

– good command of MS Office

– driving license and willingness to travel 60% of time in allocated countries

–  loyal, dedicated, hard worker, trustable person

– significant people management experience 

– organisational and planning skills – strong communication skills and sense of responsibility and initiative.