Kapital HR is looking for an Admissions Officer – private school:
Oversee the guest experience and ensure a personal, friendly experience for anyone coming into the office, and maintain complete accessibility in both availability and warmth of character
Respond professionally to direct or indirect enquiries from teachers and parents
Arrange meetings or parents’ tours in accordance with internal procedures
Provide direct administrative support as needed, including scheduling appointments, meetings and events, booking travel, maintaining filing system, mailing and shipping packages, and updating contact database and students’ list
Handling office interactions, responding to requests and questions
Perform clerical duties, including, but not limited to, mailing and filing correspondence, preparing reports, placing orders and answering calls
Maintain accurate records and enter data in all the systems the company is using
Coordinate with other departments to ensure compliance with established policies
Maintain trusting relationships with colleagues, parents and suppliers.
Previous working experience as an Office Assistant or in Customer Care
English – fluent (all work related activities are performed in English)
Outstanding communication and interpersonal skills
Customer service skills, preferably with direct exposure to customers claims
Able to prioritise easily
Analytical problem solver
Ability to prepare and analyse data, figures and transcriptions prepared on and generated by computer.
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