Full time
Posted 3 years ago
Kapital HR is looking for an Admissions Officer – private school:
Main responsibilities:
- Oversee the guest experience and ensure a personal, friendly experience for anyone coming into the office, and maintain complete accessibility in both availability and warmth of character
- Respond professionally to direct or indirect enquiries from teachers and parents
- Arrange meetings or parents’ tours in accordance with internal procedures
- Provide direct administrative support as needed, including scheduling appointments, meetings and events, booking travel, maintaining filing system, mailing and shipping packages, and updating contact database and students’ list
- Handling office interactions, responding to requests and questions
- Perform clerical duties, including, but not limited to, mailing and filing correspondence, preparing reports, placing orders and answering calls
- Maintain accurate records and enter data in all the systems the company is using
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with colleagues, parents and suppliers.
Requirements:
- Previous working experience as an Office Assistant or in Customer Care
- English – fluent (all work related activities are performed in English)
- Outstanding communication and interpersonal skills
- Customer service skills, preferably with direct exposure to customers claims
- Able to prioritise easily
- Analytical problem solver
- Ability to prepare and analyse data, figures and transcriptions prepared on and generated by computer.