Posted 1 year ago

For one of our clients, a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domains, we are currently searching for Contact Center Associates with German, French, Spanish, Portuguese and Italian.

You will be part of a greenfield project, serving one of the most important companies in airline business. As part of the Contact Center team, you will deliver exemplary customer service via phone calls / email / social media.

You will have:

  • Competitive salary package
  • Thorough training enabling all team to perform effectively
  • Career growth opportunities within an international developing team

We are looking for someone who has:

Excellent speaking and writing skills in German, French, Spanish, Portuguese or Italian (C1 level) and English – fluency in speaking and writing correctly and at ease – mandatory

  • Previuos work experience in an international tourism environment is a valuable advantage, but not mandatory
  • Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
  • Graduate in any discipline / Under graduates
  • Willingness to search for required information from customer with a strong focus on solving client’s requests
  • Proficient in Microsoft Office, Outlook, Social Media
  • Willing to work in a contact center environment with rotational shifts

Send your CV to KapitalHR

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Customer Service

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