KapitalHR is recruiting for one of its clients, top player in the education sector a person to hold the position of Process Specialist.

The vision of Process Specialist is to support the company in the achievement of its strategic goals through reliable and sustainable processes.

• University degree in Finance or Technical field
• Minimum 3 years’ experience in Finance and/ or IT
• Expertise in process design and process optimization
• Strong knowledge of analysis and reporting tools
• Initiative & proactiveness
• Very good communication and negotiation skills
• Proficiency in English

Responsabilities

• Analyse business processes and workflows with the objective of finding out how they can be improved or automated.
• Analyse process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.
• Process Mapping – map existing processes and design improved ones
• Document standards of the processes
• Develop operating procedures and instructions, including training manuals and courses to meet operating specifications.
• Maintain and update all process related documents for reference purposes.
• Work with management to define the key metrics for all processes withing the company
• Conduct quality audits.
• Manage documents for staff collaboration and training in SharePoint. Supervising the performance of reporting staff, providing clear direction and regular monitoring and feedback on policy & procedures review and approval process in SharePoint.

Please send your CV at: aida.saru@kapitalhr.com