Full time
Posted 7 months ago

KapitalHR is recruiting for one of its clients, top player in the education sector a person to hold the position of Process Specialist.

The vision of Process Specialist is to support the company in the achievement of its strategic goals through reliable and sustainable processes.

  • University degree in Finance or Technical field
  • Minimum 3 years’ experience in Finance and/ or IT
  • Expertise in process design and process optimization
  • Strong knowledge of analysis and reporting tools
  • Initiative & proactiveness
  • Very good communication and negotiation skills
  • Proficiency in English


  • Analyse business processes and workflows with the objective of finding out how they can be improved or automated.
  • Analyse process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.
  • Process Mapping – map existing processes and design improved ones
  • Document standards of the processes
  • Develop operating procedures and instructions, including training manuals and courses to meet operating specifications.
  • Maintain and update all process related documents for reference purposes.
  • Work with management to define the key metrics for all processes withing the company
  • Conduct quality audits.
  • Manage documents for staff collaboration and training in SharePoint. Supervising the performance of reporting staff, providing clear direction and regular monitoring and feedback on policy & procedures review and approval process in SharePoint.

Please send your CV at: aida.saru@kapitalhr.com

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