KapitalHR is recruiting for one of its clients, top player in the education sector a person to hold the position of Process Specialist.
The vision of Process Specialist is to support the company in the achievement of its strategic goals through reliable and sustainable processes.
University degree in Finance or Technical field
Minimum 3 years’ experience in Finance and/ or IT
Expertise in process design and process optimization
Strong knowledge of analysis and reporting tools
Initiative & proactiveness
Very good communication and negotiation skills
Proficiency in English
Analyse business processes and workflows with the objective of finding out how they can be improved or automated.
Analyse process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.
Process Mapping – map existing processes and design improved ones
Document standards of the processes
Develop operating procedures and instructions, including training manuals and courses to meet operating specifications.
Maintain and update all process related documents for reference purposes.
Work with management to define the key metrics for all processes withing the company
Conduct quality audits.
Manage documents for staff collaboration and training in SharePoint. Supervising the performance of reporting staff, providing clear direction and regular monitoring and feedback on policy & procedures review and approval process in SharePoint.
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