About the role
Kapital HR is looking, for one of its clients, a premium residential complex located in Brașov, which includes luxury apartments of the home apartments type, an integrated restaurant and an events hall, for a General Manager.
This person will supervise all the daily operations of the complex, including the management of the apartments, the restaurant (which also serves breakfast), the organization and promotion of events in the dedicated hall, as well as the administration of the facilities.
Responsibilities
Responsibilities
- **Coordinating the daily operations of the complex**: supervising all activities related to accommodation, restaurant and facilities in order to ensure efficient and quality services.
- **Restaurant management**: monitoring the restaurant's activities, with an emphasis on serving breakfast and ensuring compliance with quality and food safety standards.
- **Supervising the luxury apartments**: ensuring their maintenance and presentation at the highest standards, offering a premium experience for clients.
- **Organizing and promoting events**: using the complex's events hall for organizing conferences, seminars, corporate and private events, attracting clients from the premium and B2B segment.
- **Developing sales strategies**: actively contributing to attracting clients from the hospitality and B2B field, through partnerships with corporations, event agencies and tourism agencies.
- **Supervising the staff**: recruiting, training and evaluating the team, including the cleaning, reception, kitchen and maintenance staff.
- **Maintaining the facilities**: monitoring and coordinating the maintenance and repair activities in order to ensure the optimal functionality of the buildings and systems.
- **Optimizing operations**: implementing efficient procedures for managing workflows and the use of space.
- **Client relations**: maintaining efficient communication with the guests, managing feedback and resolving complaints.
- **Financial management**: preparing and monitoring budgets, analyzing costs and proposing solutions for increasing profitability.
- **Interdepartmental collaboration**: working closely with the marketing and sales teams in order to promote all the complex's services.
- **Ensuring compliance**: complying with the legal and safety regulations regarding the operation of the restaurant, the complex and the organization of events.
Requirements
Requirements
- Higher education (preferably in hotel management, economics, business administration or related fields).
- Experience of at least 5 years in an operational management position, preferably in the hospitality sector.
- Solid experience in sales, with a focus on the hospitality and B2B segment, including in the promotion and organization of events.
- Excellent coordination and leadership skills.
- Experience in supervising a restaurant or a similar unit.
- Solid knowledge of facility maintenance and the management of technical equipment.
- Financial knowledge and experience in budget management.
- Strong communication, negotiation and client-relationship skills.
- Results orientation and the ability to work in a dynamic environment.
- English language (advanced level); knowledge of other languages constitutes an advantage.
- Availability for travel, participation in events and networking activities.
Benefits
Benefits
- Performance-based bonuses.
- Opportunities for continuous professional training and development.
- Dynamic and professional work environment, within a complex intended for an exclusive community.
- Other benefits: health insurance, meal vouchers, etc.
Apply for this role
Fill in the form and attach your CV. We will contact you if your profile is a match.
Kapital HR
At the level of key roles, recruitment is not a volume process. It is a business decision with direct impact on the performance, stability, and direction of an organization.
