About the role
KapitalHR is recruiting HR Specialist with Polish.
Responsibilities
Responsibilities
- Answers employee, manager or candidate inquiries using the Knowledge tools and system available at the Front Office.
- Forwards employee inquiries to Tier 2 specialists when specific, in-depth functional knowledge is required.
- Completes simple Human Resources and Payroll related transactions.
- Documents and follows up all employee inquiries, issues and transactions.
- Recognizes unusual events or consistent problem areas and work with Team Lead to resolve.
- Works as a team member focusing on customer service.
- Suggests methods to update, simplify, and enhance processes, procedures, and technologies.
- Assists with the implementation of programs, policies, and services provided by the HR Shared Service by acting as an employee’s first line of contact.
- Performs review of Frequently Asked Questions to identify steps needed to answer customer inquiries.
- Supports in the development of Frequently Asked Questions based on the identification of updates or new requirements.
Apply for this role
Fill in the form and attach your CV. We will contact you if your profile is a match.
Kapital HR
At the level of key roles, recruitment is not a volume process. It is a business decision with direct impact on the performance, stability, and direction of an organization.
