About the role
Kapital HR is recruiting, for one of its clients, a market leader in the Industrial CATERING industry, a person to fill the position of Operations Manager, located in Pitesti.
Job Description:
The Operations Manager will be responsible for coordinating and developing the relationship with one of the company's most important clients.
Responsibilities
Responsibilities
- Coordinating and managing operations, ensuring compliance with quality standards and customer satisfaction;
- Recruiting, training and supervising the management team of each location;
- Developing and implementing business growth strategies in line with the company's objectives;
- Monitoring the operational and financial performance of each location and reporting it to the management team;
- Ensuring that the implemented systems (Quality, Food Safety) are observed;
- Identifying and resolving operational problems and handling customer complaints in a prompt and satisfactory manner;
- Managing the relationship with the end consumer in collaboration with the Unit Managers at the locations;
- Planning the staff for the smooth running of the serving activities;
- Planning, coordinating, leading and controlling the activity of the locations so that the financial results fall within the estimated plan (budget);
- Setting the menu together with the Unit Managers, so as to ensure the variety and quality of the products, in line with the client's expectations;
- Leading the activity based on internal procedures and continuously ensuring the good and correct functioning of the operational activity.
Requirements
Requirements
- Solid experience in managing industrial catering operations or food production
- Knowledge of food safety legislation and standards;
- Excellent planning and organizational skills, leadership, excellent communication and negotiation skills;
- The ability to manage several projects simultaneously and to prioritize tasks;
- Excellent communication skills in English;
- Availability for business travel to the locations;
- Analytical capacity, results-oriented;
- Stress resistance;
- Leadership skills, strong organizational skills, commercial thinking;
Apply for this role
Fill in the form and attach your CV. We will contact you if your profile is a match.
Kapital HR
At the level of key roles, recruitment is not a volume process. It is a business decision with direct impact on the performance, stability, and direction of an organization.
