Active Education and Training, Sales and Retail Bucuresti

Shop Manager

Posted May 26, 2026

About the role

Kapital HR is hiring for one of its clients, an international private school located in Pipera – Bucharest, a person to occupy the role of Shop Manager.

Responsibilities

Responsibilities

  • – Supervise the operational and organizational standards of the store, undertaking administrative tasks and monitoring sales.
  • – Deliver excellent service to ensure high levels of customer satisfaction.
  • – Motivate the sales team to meet sales objectives by training and mentoring staff.
  • – Respond to customer complaints and concerns in a professional manner.
  • – Ensure store compliance with health and safety regulations.
  • – Develop and arrange promotional material and in-store displays.
  • – Prepare detailed reports on buying trends, customer requirements, and profits.
  • – Undertake store administration duties such as managing store budgets and updating financial records.
  • – Monitor inventory levels and order new items.
Requirements

Requirements

  • High school diploma or equivalent qualification.
  • A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
  • Advance English knowledge.

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Kapital HR

At the level of key roles, recruitment is not a volume process. It is a business decision with direct impact on the performance, stability, and direction of an organization.

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